Non-Discrimination Policy

Muleshoe Area Medical Center, Muleshoe Family Medicine Clinic and Medical Clinic of Muleshoe (MAMC and Clinics) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity. MAMC and Clinics do not exclude people or treat them differently because of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity. 

MAMC and Clinics provide services to people with disabilities to communicate effectively with us. MAMC and Clinics provide free language services to people whose primary language is not English, including:

  • Qualified staff who may be asked to provide language assistance services
  • Qualified interpretation services through a third party
  • Information written in Spanish

If you need these services, contact our Chief Nursing Officer at 806.272.4524, Clinic Manager at Muleshoe Family Medicine Clinic 806.272.7531, or Clinic Manager at Medical Clinic of Muleshoe—806.272.7544.

If you believe that MAMC or Clinics have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity, you can file a grievance with: 

Director of Medical Records
708 S. 1st Street, Muleshoe, TX, 79347
806.272.4524
HIPAA@mahdtx.org

You can file a grievance in person or by e‐mail, mail, fax, or phone. If you need help filing a grievance, our Director of Medical Records is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1‐800‐368‐1019, 800‐537‐7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index

Language Assistance

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Favor de acudir a un empleado del hospital o clínica para recibir asistencia.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Hãy yêu cầu nhân viên bệnh viện hoặc bệnh xá để được giúp đỡ.

注意:如果您使用繁體中文,您可以免費獲得語言援助服 務。请向医院或诊⼯作⼈员寻求帮助。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료
로 이용하실 수 있습니다. 도 움 이 필 요 하 시 면 병 원 또
는 보 건 소 직 원 에 게 문 의 하 시 기 바 랍 니 다 .
الرجاء طلب المساعدة من موظف المستشفى او العيادة مقرب لصتا .ناجمالب كل
رفاوتت ةيوغلال ةدعاسمال تامدخ نإف ،ةغلال ركذا ثدحتت تنك اذإ :ةظوحلم
الک ۔ نيہ بايتسد نيم تفم تامدخ يک ددم يک نابز وک پآ وت ،نيہ ےتلوب ودرا پآ
براۓ مہربانی ہسپتال يا کلينک کے عملے سے مدد کے لۓ رگا :رادربخ نيرک1-
رجوع کريں
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Humingi ka na lang ng tulong sa empleyado ng ospital o klinik.

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Veuillez demander de l’aide à un employé de l’hôpital ou de la clinique.

Úयान द: यद आप हदी बोलतेह तो आपके ि◌लए मÝतु म भाषा सहायता सेवाएंउपलÞध ह। कृ पया अताल या ि◌िचक◌ालय के कमचारी सेसहायता मांगे।

ھجوت :رگا ھب نابز يسراف وگتفگ م ينکی،د ھستيتال نابز يتروصب اريناگ ارب يامش مھارف م يدشاب .اب -لطفأ از يک کارمند بيمارستان يا کلينيک تقاضای کمک ِ کنيد

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Würden Sie bitte einen Mitarbeiter des Krankenhauses (der Klinik) verständigen?

ȧના ુ : જો તમે જરાતી બોલતા હો, તો િ◌ન:ƣȢુભાષા સહાય સેવાઓ તમારા માટ ઉપલƞધ છ. કૃ પા કરીનેમદદ માટે હૉિ◌પટલ અથવા િ િલનકના કમચારીનેપછો ૂ .

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Пожалуйста, обратитесь за помощь к сотруднику больницы или клиники.

注意事項:日本語を話される場合、無料の言語支援をご利 用いただけます。病院もしくはクリニックの職員に通訳が 必要である事をお伝え下さい。

ໂປດຊາບ: ຖ້ າວ່ າ ທ່ ານເວົ ້ າພາສາ ລາວ, ການບໍ ິ ລການຊ່ ວຍເຫືຼ ອ ດ້ ານພາສາ, ໂດຍບໍ ່ ເສັ ຽຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ທ່ ານ. ກະລຸນາຂໍ ໃຫ້ພະນັກງານໂຮງຫມໍ ື ຫຼ ພະນັກງານຄລີ ິ  ນກມາຊ່ ວ ຍ